Privacy Policy

LPV.Agency is committed to respecting your privacy and the confidentiality of your personal data, traffic data, and communications content.

This Privacy Policy is designed to assist you in understanding how LPV.Agency uses and safeguards the information you provide in using LPV.Agency’s internet communications, LPV.Agency’s websites and/or LPV.Agency’s products, including without limitation, the ‘LPV.Agency’ branded products and services. This version of the Privacy Policy is effective as of May 25, 2018.

1. DEFINITIONS

The LPV.Agency Privacy Policy is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our Privacy Policy should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this Privacy Policy, we use the following terms:

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. OUR DETAILS

The data Controller in respect to our website information for the purposes of the General Data Protection Regulation (GDPR) is: Sun Luxes INT SRL, Str. Drumul Agatului, Nr 26A, Ap 1, Cam 2 si 3, Romania, Phone: 0786044044, Email: [email protected], Website: www.lpv.agency

How to reach our Data Protection Officer: Email: [email protected], Phone: 0786044044

Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection, the content of this Privacy Policy or as an aid to the enforcement of their rights under the GDPR.

3. INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

Web server log information

We use privately rented server to host our website. The server is only accessible by authorized LPV.Agency and hosting provider personnel in case of maintenance or IT security purposes (see below). Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), your browser version and operating system and and time spent on each page visit.

Our servers are located in Romania, Germany and US and are compliant to local legislation as well as Romanian legislation.

Use of website server log information for IT security purposes

We or our third-party hosting provider collect(s) and store(s) server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Use of website server log information to analyse website use and improve our website

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser used.

We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

We use cookies on our website, including necessary, analytical, social sharing and marketing cookies. For further information on how we use cookies, please see our cookies policy which is available here: http://www.lpv.agency/privacy/

You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-necessary cookies by using our cookie control tool [to insert here a link to our Cookies Settings Page, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookies policy.

4. INFORMATION WE COLLECT WHEN YOU CONTACT US

We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Transfer and storage of your information

Emails you send us will be stored within the European Economic Area on our servers in Romania.

Contact form

When you contact us using our contact form, we collect your name, email address, city, company name, IP address, Data Usage. We also collect any other information you provide to us when you complete the contact form, including any optional information, such as: Phone number, physical address, role, department, area of interest, etc.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

If you do not supply the optional information required by our contact form, we will not be able to personalize our answer to your company

Transfer and storage of your information

Messages you send us via our contact form will be stored within the European Economic Area on our email servers in Romania.

Phone

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.

We record phone calls to have the best services for you and the best team that can handle all your problems.

Transfer and storage of your information

Information about your call, such as your phone number and the date and time of your call, is processed by our third-party telephone service provider Telekom, Vodafone and Interoute. Their privacy policy is available here:

https://www.vodafone.ro/personal/servicii-si-tarife/termeni-si-proceduri-legale/confidentialitate/index.htm

https://www.telekom.ro/images/docs/Legal_docs/utilizare_site/PROTECTIA_DATELOR_CU_CARACTER_PERSONAL_telekom.ro.pdf

https://www.interoute.com/privacy-policy/

Information about your phone call will be stored by our third-party telephone service provider within the European Economic Area

Post

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

5. INFORMATION WE COLLECT WHEN YOU INTERACT WITH OUR WEBSITE

We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

Transfer and storage of your information

We use mailChimp for direct emailing campaigns. Their privacy policy is available here: https://mailchimp.com/legal/privacy/.

Mailchimp operates under EU-US and CH-US privacy shields.

Information collected or obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

We only obtain information about you from social media and in case of business contacts, from professional association you are registered with, or event organizers you are attending or business partners with whom you have contractual agreements.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as online customer databases, business directories, media publications, social media, and websites (including your own website if you have one).

Our use of automated decision-making and profiling

We use automated decision making and profiling on our website. We do not consider that this has any legal effect on you or similarly significantly affects you.

You have the right to object to our use of automated decision making and profiling described in this section. You can do that by opting-out of cookies and similar technologies in accordance with the method described in the relevant section below. If you do not want us to process your actual IP address (usually the IP address assigned to you by your Internet Service Provider) when you visit our website, you can use a Virtual Private Network (VPN) or a free service such as Tor.

You can find out more about our use of cookies and similar technologies (including the legal basis on which we use them) and how to opt out from them in our cookies policy, which is available here: https://www.lpv.agency/cookies

Automated decision making

Automated decision making is decision making by technological means (i.e. by a machine) without human involvement. We use of automated decision making for display advertising. We automate the display advertisements containing our products and services on other websites you visit, you based on the fact that you have visited our website using cookies. For further information on the cookies we use, please see our cookies policy which is available here: https://www.lpv.agency/cookies

Logic involved: automatically displaying advertisements to individuals who have visited our website results in increased efficiencies and costs savings for us than manually displaying advertisements or displaying advertisements by different means.

Significance and envisaged consequences: cookies will be used to recognise the fact that you have visited our website in order to display advertisements to you (unless you have blocked such cookies on https://www.lpv.agency/ using the cookies settings in the lower right corner)and will collect information about your online behaviour.

How to object: you can block these cookies by using the cookies control management tool: https://www.civicuk.com/cookie-control/v8/download. or using the cookies settings in the lower right corner on https://www.lpv.agency/. For further information, please see our cookies policy: https://www.lpv.agency/cookies

Profiling

Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analyse or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

Use of profiling for web analytics and ads

Our web analytics and ads services are:

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.